For most foreign travellers, the airport process includes immigration, baggage claim, customs and arrival exit. The exact queue time depends on airport, time of day and document readiness.
Documents to prepare before landing
Have these ready before you join the immigration queue.
Vietnam airport arrival process
The usual flow is straightforward if your documents are ready.
Arrivals and immigration
Follow signs to the immigration area and prepare your passport and visa or eVisa.
Passport control
Present documents for inspection. Details should match exactly.
Baggage claim
After immigration, proceed to the baggage hall and collect checked luggage.
Customs and exit
Declare required items, then exit to the public arrivals area.
Where airport fast-track fits
Vietnam Arrival Fast-Track is an optional airport support service for travellers who want meet-and-assist help and a smoother arrival experience where available.
It is useful for families, business travellers, elderly passengers, first-time visitors and peak-hour arrivals, but it does not replace valid visa or passport requirements.
If you are arriving through the two busiest international gateways, see our airport-specific guides for Hanoi / Noi Bai Airport Fast-Track (HAN) and Ho Chi Minh City / Tan Son Nhat Airport Fast-Track (SGN).
For your return journey, our Vietnam Departure Fast-Track page explains the available departure assistance options at supported airports.